Skip to Main content

Important Phone Numbers

Keep these phone numbers close by so you can get in touch with AmeriHealth Caritas Iowa.

To enroll – Iowa Medicaid Enterprise Member Services: 1-800-338-8366

For questions about AmeriHealth Caritas Iowa or your benefits – Member Services: 1-855-332-2440 (TTY: 1-844-214-2471)

For questions about your pharmacy or medicine benefits – Pharmacy Member Services: 1-855-332-2440

For questions about Healthy and Well Kids in Iowa (hawk-i) — Iowa Medicaid Enterprise Member Services: 1-800-338-8366

For questions about your health – 24/7 Nurse Call Line: 1-855-216-6065

To schedule a ride to your appointment – Where's My Ride?: 1-855-212-2213

To report fraud, waste or abuse – Special Investigations Unit: 1-866-833-9718

To speak with a care manager – Rapid Response and Outreach Team: 1-855-332-2440