Choosing Your Primary Care Provider
When you join AmeriHealth Caritas Iowa, you will choose a primary care provider (PCP). Your PCP is the health care provider you see most often.
You will have 60 days from the date you enrolled to pick a PCP. If you do not pick a PCP before then, we will choose a PCP for you and your family.
You can choose the same PCP for your whole family. Or, you can have a different PCP for each family member.
If you need help finding a PCP near you, try Find a doctor. Or, call Member Services at 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, 7 days a week.
Who can be your PCP?
There are many kinds of providers who can be PCPs:
- Family practice and general practice doctors.
- Internal medicine doctors or internists, who treat members older than the age of 18.
- Pediatricians, who treat children from birth to age 21.
- Physician assistants.
- Nurse practitioners.
You may be able to choose a specialist as your PCP. Call Member Services at 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, 7 days a week to learn more.
How to change your PCP
You can change your PCP at any time and for any reason.
If you need any help, call Member Services at 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, 7 days a week.
You will get a new AmeriHealth Caritas Iowa ID card after you change your PCP. When you get your new card, destroy your old card right away.