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Choosing Your Primary Care Provider

When you join AmeriHealth Caritas Iowa, you will choose a primary care provider (PCP). Your PCP is the health care provider you see most often.

You will have 60 days from the date you enrolled to pick a PCP. If you do not pick a PCP before then, we will choose a PCP for you and your family.

You can choose the same PCP for your whole family. Or, you can have a different PCP for each family member.

If you need help finding a PCP near you, try Find a doctor. Or, call Member Services at 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, 7 days a week.

Who can be your PCP?

There are many kinds of providers who can be PCPs:

  • Family practice and general practice doctors.
  • Internal medicine doctors or internists, who treat members older than the age of 18.
  • Pediatricians, who treat children from birth to age 21.
  • Physician assistants.
  • Nurse practitioners.

You may be able to choose a specialist as your PCP. Call Member Services at 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, 7 days a week to learn more.

How to change your PCP

You can change your PCP at any time and for any reason.

If you need any help, call Member Services at 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, 7 days a week.

You will get a new AmeriHealth Caritas Iowa ID card after you change your PCP. When you get your new card, destroy your old card right away.