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Our Dedication to Quality

AmeriHealth Caritas Iowa expects all of our providers to give quality care to you and your family.

  • We monitor your health care and services. We make sure they are being used in the right way.
  • We make sure you get the right kind of care.
  • Every year we survey members about how we can do better.
  • We teach members about health issues.

If you believe you or your family did not get the care you deserve, call Member Services 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, seven days a week. We will review the issue.

Or call us if you would like more information about our quality improvement program.