Our Dedication to Quality
AmeriHealth Caritas Iowa expects all of our providers to give quality care to you and your family.
- We monitor your health care and services. We make sure they are being used in the right way.
- We make sure you get the right kind of care.
- Every year we survey members about how we can do better.
- We teach members about health issues.
If you believe you or your family did not get the care you deserve, call Member Services 1-855-332-2440 (TTY: 1-844-214-2471) 24 hours a day, seven days a week. We will review the issue.
Or call us if you would like more information about our quality improvement program.