Member and Provider Update:
AmeriHealth Caritas Iowa’s contract with the Iowa Health Link program ended on November 30, 2017. Therefore, AmeriHealth Caritas Iowa is no longer providing member services.
However, if you have general questions about a health care claim or an appeal on a denied claim that was incurred prior to 12/1/17, please call AmeriHealth Caritas Iowa Member Services at 1-855-332-2440 (TTY 1-844-214-2471).
If you have questions regarding the selection of a new health plan or enrollment, please contact Iowa Medicaid Member Services at 1-800-338-8366 or 515-256-4606 in the Des Moines area.
How can we help you?
If you have questions, you can call AmeriHealth Caritas Iowa Provider Services at 1-844-411-0579.