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Pharmacy Services

As of December 1, 2017, AmeriHealth Caritas Iowa’s contract with the IA Health Link program has ended, and we are no longer providing point of sale (POS) pharmacy services to members. Current IA Health Link members with general questions about obtaining pharmacy services or care should contact the Iowa Medicaid Enterprise’s Member Services at 1-800-338-8366.

Providers continuing to do business with AmeriHealth Caritas Iowa for retroactive prior authorizations or claims for dates of service on or before November 30, 2017 can refer to the information listed below.

Medications

Contact Pharmacy Services

AmeriHealth Caritas Iowa pharmacy benefits manager (PBM) is PerformRx℠.

  • PerformRx Iowa Members Services: 1-855-248-0453
  • PerformRx Iowa Providers Services: 1-855-328-1612
  • PerformRx TTY: 1-855-205-0983