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Provider Network Account Executives

Please select your provider type below to find the Provider Network Account Executive assigned to the territory where your practice or hospital is located. Territory assignments apply to both IA Health Link and hawk-i plans.

Behavioral Health/Long-Term Services and Supports (LTSS)
  • Cynthia BrownEmail or call 1-515-330-6816
    Counties covered (Northwestern Iowa): Cherokee, Clay, Dickinson, Ida, Lyon, O'Brien, Osceola, Plymouth, Sioux, Woodbury. Also covers South Dakota.
  • John CarlsonEmail or call 1-515-330-4797
    Counties covered (North Central and Northwest Iowa): Buena Vista, Calhoun, Cerro Gordo, Emmet, Franklin, Hamilton, Hancock, Hardin, Humboldt, Kossuth, Palo Alto, Pocahontas, Sac, Webster, Winnebago, Worth, Wright. Also covers Minnesota.
  • Brad Hammack – Email or call 1-515-257-6055
    Counties covered (Southeastern Iowa): Henry, Iowa, Jefferson, Johnson, Keokuk, Lee, Van Buren, Washington.
  • Radine Jones – Email or call 1-712-253-5907
    Counties covered (Southwestern Iowa): Adams, Audubon, Carroll, Cass, Crawford, Fremont, Harrison, Mills, Monona, Montgomery, Page, Pottawattamie, Shelby, Taylor. Also covers Nebraska.
  • Nicole Kaplan – Email or call 1-515-330-4847
    Counties covered (Central and South Central Iowa): Adair, Boone, Clarke, Dallas, Decatur, Greene, Guthrie, Lucas, Madison, Ringgold, Story, Union, Warren, Wayne.
  • Bryan Main – Email or call 1-515-473-2704
    County covered: Linn.
  • Michelle Nicholson – Email or call 1-515-446-1630
    Counties covered (Southeastern Iowa): Des Moines, Louisa, Muscatine, Scott. Also covers Illinois.
  • Dave SmithEmail or call 1-319-322-8831
    Counties covered (Northeastern Iowa): Allamakee, Buchannan, Cedar, Clayton, Clinton, Delaware, Dubuque, Fayette, Jackson, Jones, Winneshiek. Also covers Wisconsin.
  • Sanela Stitkovac – Email or call 1-515-330-4765
    Counties covered (North Central Iowa): Benton, Black Hawk, Bremer, Butler, Chickasaw, Floyd, Grundy, Howard, Mitchell.
  • Lori Van Groningen – Email or call 1-515-330-3791
    Counties covered (Central and South Central Iowa): Appanoose, Davis, Jasper, Mahaska, Marion, Marshall, Monroe, Poweshiek, Tama, Wapello. Also covers Missouri.
  • Danyel WilsonEmail or call 1-515-330-3755
    County covered: Polk.
BH/LTSS Provider Account Executives map (PDF)
Hospitals
  • Melissa AdamsEmail or call 1-515-322-3064
    Counties covered (Central, North Central, Northeastern, and South Central Iowa): Adair, Allamakee, Appanoose, Benton, Black Hawk, Boone, Bremer, Buchanan, Butler, Calhoun, Cerro Gordo, Chickasaw, Clarke, Clayton, Dallas, Davis, Decatur, Delaware, Dubuque, Emmet, Fayette, Floyd, Franklin, Greene, Grundy, Guthrie, Hamilton, Hancock, Hardin, Howard, Humboldt, Jackson, Jasper, Jones, Kossuth, Linn, Lucas, Madison, Mahaska, Marion, Marshall, Mitchell, Monroe, Palo Alto, Pocahontas, Polk, Poweshiek, Ringgold, Story, Tama, Union, Wapello, Warren, Wayne, Webster, Winnebago, Winneshiek, Worth, Wright. Also covers Paramount Health Options (PHO), Minnesota and Wisconsin.
  • Serita HammelEmail or call 515-336-5779
    Counties covered (Western Iowa): Adams, Audubon, Buena Vista, Carroll, Cass, Cherokee, Clay, Crawford, Dickinson, Fremont, Harrison,  Ida, Lyon, Mills, Monona, Montgomery, O’Brien, Osceola, Page, Plymouth, Pottawattamie, Sac, Shelby, Sioux, Taylor, Woodbury. Also covers Missouri, Nebraska and South Dakota.
  • Robin LankEmail or call 1-563-349-6452
    Counties covered (Southeastern Iowa): Cedar, Clinton, Des Moines, Henry, Iowa, Jefferson, Johnson, Keokuk, Lee, Louisa, Muscatine, Scott, Van Buren, Washington. Also covers Illinois.
  • Josh YoungEmail or call 1-515-401-8516
    Hospitals: Broadlawns Medical Center, Mercy Health System, and UnityPoint Health System.

Hospitals Provider Account Executives map (PDF)
Physical Health
  • Mary BrandtEmail or call 1-712-621-8039
    Counties covered (Western Iowa): Adams, Audubon, Buena Vista, Carroll, Cass, Cherokee, Clay, Crawford, Dickinson, Fremont, Harrison, Ida, Lyon, Mills, Monona, Montgomery, O’Brien, Osceola, Page, Plymouth, Pottawattamie, Sac, Shelby, Sioux, Taylor, Woodbury. Also covers Missouri, Nebraska and South Dakota.
  • Jennifer CarterEmail or call 1-515-380-1467
    Counties covered (South Central Iowa): Davis, Henry, Iowa, Jefferson, Johnson, Keokuk, Lee, Mahaska, Poweshiek, Van Buren, Wapello, Washington.
  • Andy De HavenEmail or call 1-515-240-9767
    Counties covered (Eastern and Southeastern Iowa): Cedar, Clinton, Des Moines, Dubuque, Jackson, Louisa, Muscatine, Scott. Also covers Illinois.
  • Jerad SilverEmail or call 1-515-318-9947
    Counties covered (North Central and Northwestern Iowa): Adair, Appanoose, Boone, Calhoun, Cerro Gordo, Clarke, Dallas, Decatur, Emmet, Franklin, Greene, Guthrie, Hamilton, Hancock, Hardin, Humboldt, Jasper, Kossuth, Lucas, Madison, Marion, Marshall, Monroe, Palo Alto, Pocahontas, Ringgold, Story, Union, Warren, Wayne, Webster, Winnebago, Worth, Wright. 
  • Chanc SmithEmail or call 1-515-371-4924
    County covered: Polk.
  • Kelly TamborskiEmail or call 1-515-322-9889
    Counties covered (North Central and Northeastern Iowa): Allamakee, Benton, Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Clayton, Delaware, Fayette, Floyd, Grundy, Howard, Jones, Linn, Mitchell, Tama, Winneshiek. Also covers Minnesota.
Physical Health Provider Account Executives map (PDF)
Provider Network Management Leadership
  • Tracy D. SmithEmail or call 1-515-330-4812
    Director, Provider Network Management
  • Ethan MuenchEmail or call 1-515-330-4124
    Manager, Behavioral Health and LTSS
  • Tala NelsonEmail or call 1-515-330-4822
    Manager, Behavioral Health and LTSS
  • Tim RauEmail or call 1-402-637-4481
    Manager, Hospitals and Physical Health

For general inquiries, contact Provider Services at 1-844-411-0579.