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Culturally Competent Care

The goal of our cultural competency program is to ensure that all of our members, regardless of their culture, country of origin, language, race, or ethnicity, are able to access quality health care services. We recognize that it is our responsibility, along with our participating providers, to meet the unique needs of our diverse membership through customized health-related information and services.

AmeriHealth Caritas Iowa can help when your practice has questions about delivering effective health services to these diverse populations.

For help serving members with limited English knowledge, low literacy proficiency, or sensory impairments, contact Member Services at 1-855-332-2440.

Training/continuing education (CE) opportunities

To help providers take the first step in serving diverse populations, The Office of Minority Health, part of the U.S. Department of Health and Human Services, offers the following accredited CE programs:

Both programs are accredited for CE credits and available online at no cost to participants.