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Provider Resources

AmeriHealth Caritas Iowa values our partnership with Iowa's health care providers. Our user-friendly tools and resources are designed to support you and your staff in giving members excellent and efficient health care.

We offer the following resources to assist you and your staff.

Working with AmeriHealth Caritas Iowa

Member care*

Quality care

If you need more information or can't find an answer to your question, check your provider manual (PDF). You can also call AmeriHealth Caritas Iowa Provider Services at 1-844-411-0579.

* Providers are not prohibited from advising or advocating on behalf of a member who is his or her patient and may discuss the member's:

  • Health status.
  • Health care.
  • Treatment options (including any alternative treatment that may be self-administered).
  • Information the member needs to make a decision between relevant treatment options.
  • The risks, benefits and consequences of treatment or non-treatment.
  • The member's right to participate in decisions regarding his or her health care, including the right to refuse treatment and to express preferences about future treatment decisions.